RAG in plain English: how my college helpdesk answers from documents only
This story is from 2026-10-28. It is preserved in the archive; the latest stories are on the live feed.
Internal GPT is a helpdesk I built for college environments. Administrators upload institutional documents, and students and staff ask natural-language questions. The answers must come strictly from those documents, with source citations. This post explains how Retrieval-Augmented Generation (RAG)…
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- 2026-10-28 03:30 · DEV Community — AI
RAG in plain English: how my college helpdesk answers from documents only