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Replit uses artificial intelligence for customer requests, while humans decide

This story is from 2026-10-16. It is preserved in the archive; the latest stories are on the live feed.

Replit CEO Amjad Masad discussed how AI agents are transforming engineering workflows at TechCrunch Disrupt, detailing a setup where AI handles initial support triage while human developers focus on architecture, judgment, and applied patches. Speaking in San Francisco, Masad explained that this te…

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  1. 2026-10-16 13:04 · DEV Community — AI
    Replit uses artificial intelligence for customer requests, while humans decide

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