Review Queues Beat Confidence Scores: Auditing Auto-Reply Output Weekly
This story is from 2026-10-20. It is preserved in the archive; the latest stories are on the live feed.
Once an auto-reply setup has been running for a month, the question stops being "does it reply" and becomes "how do I know what it actually sent." Teams that skip this step find out the same way: a customer screenshots a reply that contradicts the price list, and nobody can say when it went out or…
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- 2026-10-20 10:15 · DEV Community — AI
Review Queues Beat Confidence Scores: Auditing Auto-Reply Output Weekly