Run AI Automations in Shadow Mode Before They Touch Customers
This story is from 2026-10-23. It is preserved in the archive; the latest stories are on the live feed.
Most AI automation failures are not dramatic model meltdowns. They are quiet mismatches. The draft looks fine in a demo. The webhook fires twice on a retry. The classifier invents a label your CRM never heard of. A customer gets a polite, confident message that is wrong about their invoice. If you…
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- 2026-10-23 07:18 · DEV Community — AI
Run AI Automations in Shadow Mode Before They Touch Customers