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Salesforce agrees to acquire voice-agent firm Cresta

Salesforce announced that it has signed a definitive agreement to acquire Cresta, a company that sells voice agents and conversation-analysis software for customer service. What Cresta does According to Salesforce, Cresta's voice agents take on complex customer calls and carry them through to resol…

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  1. 2026-11-03 02:36 · DEV Community — AI
    Salesforce agrees to acquire voice-agent firm Cresta

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