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Salesforce closes Fin and eyes $2bn Listen Labs, Business Insider reports

This story is from 2026-09-10. It is preserved in the archive; the latest stories are on the live feed.

Salesforce completed its acquisition of Fin on Thursday, bringing the customer service AI company formerly known as Intercom into its business. The same week, Business Insider’s Katie Roof and Ben Bergman reported that Salesforce has held talks to buy a second AI startup, Listen Labs, for around $2…

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  1. 2026-09-10 16:34 · The Next Web
    Salesforce closes Fin and eyes $2bn Listen Labs, Business Insider reports

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