Salesforce launches Koa: All about the tech firm's first CRM reasoning AI model powered by NVIDIA Nemotron
This story is from 2026-09-16. It is preserved in the archive; the latest stories are on the live feed.
Salesforce has announced Koa, its first CRM reasoning model for Agentforce, built in collaboration with NVIDIA using the Nemotron 3 Super model. Koa is designed to handle complex CRM tasks and reportedly delivers better performance with three times fewer errors on Salesforce’s CRM benchmark.
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