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Salesforce launches Koa Decisions, a fast routing model

Salesforce has introduced Koa Decisions , the next version of the HyperClassifier model that routes requests inside Agentforce. It is a decision model: rather than producing prose, it outputs a selection, for example picking an item from a set of alternatives, giving an affirmative or negative answ…

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  1. 2026-11-06 21:09 · DEV Community — AI
    Salesforce launches Koa Decisions, a fast routing model

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