Salesforce to acquire AI contact center software provider Cresta for $2.7B

Salesforce announced plans to acquire Cresta, a provider of AI-powered contact center automation software, with a source saying it agreed to pay $2.7 billion.

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2026-11-03 01:20 · Techmeme
Salesforce announces plans to acquire Cresta, a provider of AI-powered contact center automation software; source: Salesforce agreed to pay $2.7B for Cresta (The Information)

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