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Salesforce's New Agentforce Portfolio: Should You Build or Configure Your First AI App?

This story is from 2026-10-17. It is preserved in the archive; the latest stories are on the live feed.

On September 14, Salesforce announced a new Agentforce portfolio organized around jobs such as customer service, employee support, shopping, and back-office work. Its pitch is that companies can start with agents that already have relevant skills, actions, and data models, then tailor them. There i…

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  1. 2026-10-17 19:24 · DEV Community — AI
    Salesforce's New Agentforce Portfolio: Should You Build or Configure Your First AI App?

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