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Separate Owned Error Rows From Drafted Support Summaries

This story is from 2026-10-13. It is preserved in the archive; the latest stories are on the live feed.

Support copy stays trustworthy only when the error contract is frozen before any model writes a sentence. A draft may explain a registered code, but it may not invent a status, a retry rule, or a recovery path. The working control is a human-owned catalog plus a checker that rejects any prose touch…

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  1. 2026-10-13 10:34 · DEV Community — AI
    Separate Owned Error Rows From Drafted Support Summaries

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