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ServiceNow Otto

This story is from 2026-10-19. It is preserved in the archive; the latest stories are on the live feed.

Most enterprise AI stops at RAG—fetching a KB link and calling it a day. 🛠️ ServiceNow Otto is a huge step forward architecturally because it acts as a unified orchestration layer rather than just another chatbot. By bringing Now Assist, Moveworks, and AI Experience under one roof, it takes multim…

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  1. 2026-10-19 19:09 · DEV Community — AI
    ServiceNow Otto

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