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Silent Failures: When an AI Agent Says Done and the Work Is Wrong

A customer asks for a refund. The agent checks the order, calls the payments tool, and replies: your refund has been processed, you will see it in three to five days. The conversation closes with a satisfied rating. Nothing in the logs is red. Two weeks later the customer writes again, angrier. The…

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  1. 2026-11-08 10:41 · DEV Community — AI
    Silent Failures: When an AI Agent Says Done and the Work Is Wrong

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