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Small Models, Big Results: The Case for Dumb AI

A 7B model fine-tuned on 50,000 customer support tickets beat GPT-4 on the company’s own resolution-quality benchmark by 8 percentage points. It ran on a single A10G GPU, cost $0.12 per thousand resolutions, and responded in 340ms. GPT-4 cost $18 per thousand resolutions and took 1,800ms. The compa…

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  1. 2026-11-12 10:47 · DEV Community — AI
    Small Models, Big Results: The Case for Dumb AI

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