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Stop your voice agent going quiet after it refunds a caller

A caller rings a kitchen shop about a cast iron skillet that arrived cracked, hoping to get their money back. The voice agent politely replies, "Let me process that refund for you now." While the payment provider processes the transaction in the background, everyday life intervenes: the caller murm…

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  1. 2026-11-12 22:07 · DEV Community — AI
    Stop your voice agent going quiet after it refunds a caller

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