Study Finds Precedent Labels and Facts Push LLM Approval Decisions in Opposite Directions
An arXiv paper reports that when LLMs decide refund or claim requests under written policies, showing similar past cases shifts approval decisions, with precedent labels and case facts moving outcomes in opposite directions.
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- 2026-11-03 05:00 · arXiv cs.CL
Precedent Labels and Facts Shift LLM Approval Decisions in Opposite Directions