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SupportMind: A support agent that remembers every customer

This story is from 2026-09-28. It is preserved in the archive; the latest stories are on the live feed.

Every time I contact support, I have to explain my problem again. So I built SupportMind, a support agent that remembers each customer. Priya's router used to disconnect because of old firmware, and an update fixed it. When she says "my internet keeps dropping" again, the agent skips the basic step…

Read the full story at DEV Community — AI ↗

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  1. 2026-09-28 20:16 · DEV Community — AI
    SupportMind: A support agent that remembers every customer

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