AINewsnow

SupportMind: A support agent that remembers every customer

This story is from 2026-09-28. It is preserved in the archive; the latest stories are on the live feed.

What If Customer Support Actually Remembered You? ai #customersupport #agents #llm “Please explain your issue.” Few sentences are more annoying when you already explained the issue yesterday. You give your account details again. You describe the problem again. You list everything you've already tri…

Read the full story at DEV Community — AI ↗

Timeline · 1 report

  1. 2026-09-28 23:36 · DEV Community — AI
    SupportMind: A support agent that remembers every customer

More stories

  1. NVIDIA Open Agent Safety Platform: A Reference for Continuous In-Silicon Agent Monitoring — NVIDIA Technical Blog
  2. How we found 24 Android vulnerabilities using our open source AI security agent — GitHub Blog
  3. OpenAI Scraps Debut of Latest Astra Model Over Safety Risks — Bloomberg AI
  4. Introducing Claude Sonnet 5.5 on AWS — AWS Machine Learning Blog
  5. AMD to Buy Fei-Fei Li’s World Labs AI Startup for $8.2 Billion — Bloomberg AI
  6. Meta launches enterprise AI business seeking to cash in on vast spending — Financial Times AI
  7. Heads of OpenAI and Anthropic called to face Senate inquiry after rogue agent incidents — The Guardian AI
  8. Scoop: Anthropic's Dario Amodei to have White House dinner with Trump — Axios AI+

Get the daily brief of stories like this at 6:30 every morning →