Survey finds 72% of Americans unlikely to use AI for holiday gift shopping

A Bank of America survey shows 72% of Americans do not plan to use AI for holiday gifts, citing distrust and a preference for keeping gift giving personal despite tech companies' push into AI shopping.

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2026-11-14 09:00 · Fortune AI
Tech companies are betting big on AI shopping, but Americans may already have bot fatigue as 72% don't plan to use it for holiday gifts

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