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Swapping Hardcoded Customer Context for Hindsight Recall

This story is from 2026-09-28. It is preserved in the archive; the latest stories are on the live feed.

Swapping Hardcoded Customer Context for Hindsight Recall The first version of my support agent had a great memory, as long as I typed it in by hand. Every request carried a customer_context field, and every test passed because I was the one writing the context. Then I asked the obvious question: wh…

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  1. 2026-09-28 13:57 · DEV Community — AI
    Swapping Hardcoded Customer Context for Hindsight Recall

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