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TauIndianBankBench: Procedure-Aware, Action-Oriented Evaluation of Tool-Using Conversational Agents

arXiv:2610.30161v1 Announce Type: new Abstract: Many Indian banks serve customers through FAQ pages and scripted chatbots. Assistants based on language models could respond faster and carry out requests such as blocking a card, but only if they give correct information and follow the bank's rules.…

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  1. 2026-10-23 04:00 · arXiv cs.CL
    TauIndianBankBench: Procedure-Aware, Action-Oriented Evaluation of Tool-Using Conversational Agents

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