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Testing a three-node Dify support flow: valid structure, missing advice

This story is from 2026-10-19. It is preserved in the archive; the latest stories are on the live feed.

A support draft can look perfectly organized and still leave out an important instruction. In a small Dify test, a model correctly classified a login problem and ignored a request to approve a refund, but failed to recommend rotating a credential mentioned in the input—even though the system prompt…

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  1. 2026-10-19 15:17 · DEV Community — AI
    Testing a three-node Dify support flow: valid structure, missing advice

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