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Testing an AI sales agent's handoff rules: 140 emails, a key written first, one line off at a time

This story is from 2026-10-29. It is preserved in the archive; the latest stories are on the live feed.

An AI sales agent drafting replies to inbound email needs one decision per email, made reliably: draft a reply for a person to approve, or hand it straight to a person. This post walks through how I had Claude Code build a test for that decision, so by the end you can rebuild it on your own inbox:…

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  1. 2026-10-29 09:39 · DEV Community — AI
    Testing an AI sales agent's handoff rules: 140 emails, a key written first, one line off at a time

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