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The Accountability Layer: Why India's Next Export Industry Must Be Built on Liability, Not Labor

India's IT/BPO sector — which employs 10–15 million people and anchors an entire aspirational middle class — is structurally contracting under AI pressure. TCS shed 23,400 jobs in FY2026. Net hiring across top-5 IT firms turned negative. Analysts project BPO employment could fall from 4 million to…

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  1. 2026-11-08 04:30 · DEV Community — AI
    The Accountability Layer: Why India's Next Export Industry Must Be Built on Liability, Not Labor

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