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The AI promise was automation. The reality? Managing digital workers

When artificial intelligence agents first arrived, they came with a tantalising promise: autonomous “digital workers” that would finally free humans from corporate drudgery. As businesses across Asia are discovering, however, the reality is quite the opposite – more work, new friction and a whole n…

Read the full story at South China Morning Post Tech ↗

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  1. 2026-10-18 14:00 · South China Morning Post Tech
    The AI promise was automation. The reality? Managing digital workers

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