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The Average Company Now Runs 13 AI Agents, Not 5

This story is from 2026-08-23. It is preserved in the archive; the latest stories are on the live feed.

Salesforce's newest Agentic Enterprise Index found that the average organization deployed 13 AI agents by April 2026, up from just 5 in early 2025. The same data shows seven out of ten customer service conversations at surveyed companies now get handled without a human touching them. For marketers…

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  1. 2026-08-23 15:16 · DEV Community — AI
    The Average Company Now Runs 13 AI Agents, Not 5

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