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The CRM is a product of the past

This story is from 2026-10-21. It is preserved in the archive; the latest stories are on the live feed.

Every company still pays its best sellers to maintain a database that should maintain itself. The agentic CRM flips that. The AI SDR is the version that pays rent first. The CRM was a great product for 2005. A shared database of records, forms to fill, and a pipeline report your manager reads on Mo…

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  1. 2026-10-21 09:43 · DEV Community — AI
    The CRM is a product of the past

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