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The customer filed a chargeback. Your AI emailed her a $150 credit. The bank just read both.

An HVAC company — about 60 techs, commercial and residential — learned this one from their merchant processor, in a letter that used the phrase "merchant evidence" fourteen times. A property management firm had been invoiced $1,840 for a duct replacement they said was never authorized. On Nov 2 the…

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  1. 2026-11-09 02:17 · DEV Community — AI
    The customer filed a chargeback. Your AI emailed her a $150 credit. The bank just read both.

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