The Customer Said ‘Make It Easier.’ AI Decided What That Means.
This story is from 2026-10-07. It is preserved in the archive; the latest stories are on the live feed.
The Customer Said ‘Make It Easier.’ AI Decided What That Means. Customer feedback is usually much less precise than the features built from it. A customer writes, "This setup is too complicated," or tells Support that they gave up halfway through an import. A product manager has three similar messa…
Read the full story at DEV Community — AI ↗
Timeline · 1 report
- 2026-10-07 13:08 · DEV Community — AI
The Customer Said ‘Make It Easier.’ AI Decided What That Means.