The florist CRM problem: why flower shops in the Gulf forget the customers who come back every year
This story is from 2026-10-19. It is preserved in the archive; the latest stories are on the live feed.
It's the evening of 20 March in a flower shop in Dubai. Tomorrow is Mother's Day across most of the Arab world, and the orders are everywhere. Some came in as WhatsApp voice notes, some as Instagram DMs with a screenshot of last year's bouquet. A few regulars called, and whoever answered wrote them…
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- 2026-10-19 06:06 · DEV Community — AI
The florist CRM problem: why flower shops in the Gulf forget the customers who come back every year