AINewsnow

The guardrail structure that stopped our voice receptionist from making things up

I build AI phone receptionists for clinics. The hard part wasn't getting the agent to talk. It was stopping it from inventing prices, giving advice and getting stuck in loops. Here's what worked for us. It's platform-agnostic. **Prompt in layers:** guardrails → role → business facts → speaking styl…

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  1. 2026-10-17 06:28 · r/AI_Agents
    The guardrail structure that stopped our voice receptionist from making things up

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