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The inquiry that sat in a shared inbox over the weekend

Picture a small services team with a shared inbox. An inquiry arrives on Friday evening. Nobody owns it, so it waits. By Monday, someone reads it, forwards it, and asks a colleague what to do. This is a hypothetical example, not a client story. It is a good one for a first workflow, because the sta…

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  1. 2026-11-09 17:24 · DEV Community — AI
    The inquiry that sat in a shared inbox over the weekend

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