AINewsnow

The most useful minute of a sales call turned out to be the one after the customer hangs up

We build AI phone agents. Over the past year we also added real-time assist for human-to-human calls: the AI listens in, suggests answers, surfaces FAQs, can fire off an SMS while you're still talking. We also had post-call analysis: summaries, transcripts, insights. Looked great. The problem: it w…

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  1. 2026-11-07 01:28 · r/artificial
    The most useful minute of a sales call turned out to be the one after the customer hangs up

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