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Three systems, three numbers: write a metric contract before you put an AI agent on your CRM and ERP

A sales manager asks for one number. The CRM says 100 sold. The ERP says 80 invoiced. Somebody's spreadsheet says 120. None of them has to be wrong: each system records a different moment of the same sale, entered by different people at different times. This is the normal state of many mid-sized co…

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  1. 2026-11-11 17:12 · DEV Community — AI
    Three systems, three numbers: write a metric contract before you put an AI agent on your CRM and ERP

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