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Unable to manage seats, human support unavailable

We have a business subscription, currently just 2 seats. Yesterday I wanted to add one but the option under both "billing" and "members" wasn't working. Button is greyed out and unresponsive. 1 hour of troubleshooting with the bot, useless. It was astonishingly basic, like "you need to be an owner,…

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  1. 2026-09-18 07:57 · r/OpenAI
    Unable to manage seats, human support unavailable

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