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Virgin Atlantic Deploys ChatGPT Work Across Customer Service Operations

This story is from 2026-08-25. It is preserved in the archive; the latest stories are on the live feed.

OpenAI has published a case study describing how Virgin Atlantic is using ChatGPT Work to sharpen its customer journeys , according to OpenAI. The announcement positions ChatGPT Work — OpenAI's team/enterprise-oriented product tier — as the platform underpinning the airline's customer experience in…

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  1. 2026-08-25 01:53 · DEV Community — AI
    Virgin Atlantic Deploys ChatGPT Work Across Customer Service Operations

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