Voice chat outperforms text in long, complex conversations, ElevenLabs study finds
A study found that in conversations lasting over two minutes, voice succeeded 32% more often than text-based chat, and voice also resolved longer conversations faster.
Read the full story at ElevenLabs Blog ↗
Timeline · 1 report
- 2026-11-02 12:00 · ElevenLabs Blog
Why voice wins for complex, stressful conversations