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We shipped an AI agent and it broke in ways nobody warned us about

This story is from 2026-09-14. It is preserved in the archive; the latest stories are on the live feed.

A few weeks ago we pushed our first "real" AI agent into production — nothing fancy, just something that was supposed to triage support tickets and pull context from three internal systems. It worked great in the demo. Then it hit real traffic and started doing weird things: retrying the same faile…

Read the full story at DEV Community — AI ↗

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  1. 2026-09-14 10:04 · DEV Community — AI
    We shipped an AI agent and it broke in ways nobody warned us about

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