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We timed 34 customer service lines to see how long it takes to reach a person

I run CallForMe , a service that lets an AI agent phone a business. Hold is where the cost of a long call comes from, so I wanted real numbers. On November 2 and 3, 2026 we called 34 big US customer service lines and timed how long each one took to put a live person on the line. 25 of the 34 did. T…

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  1. 2026-11-12 03:30 · DEV Community — AI
    We timed 34 customer service lines to see how long it takes to reach a person

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