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What Actually Breaks When You Put AI Agents In Front Of Real Customers

This story is from 2026-08-26. It is preserved in the archive; the latest stories are on the live feed.

I have spent the last year building AI automation systems for small businesses. Chatbots, multi agent workflows, the kind of stuff that looks great in a demo and then meets an actual customer who types "idk just fix it" and breaks everything. Most articles about AI agents talk about architecture. L…

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  1. 2026-08-26 00:01 · DEV Community — AI
    What Actually Breaks When You Put AI Agents In Front Of Real Customers

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