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What should a customer-facing AI agent prove in a live demo?

This story is from 2026-09-09. It is preserved in the archive; the latest stories are on the live feed.

Customer-facing AI agents work well in demos when the request is predictable, the knowledge base is complete and the customer follows the expected path. What would you ask an AI agent provider to demonstrate live before trusting the system with real customers? I’m helping organise an online CX tech…

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  1. 2026-09-09 14:33 · r/AI_Agents
    What should a customer-facing AI agent prove in a live demo?

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