AINewsnow

What would you test before letting a voice agent handle "Where’s my order?" calls?

This story is from 2026-09-11. It is preserved in the archive; the latest stories are on the live feed.

I’ve been looking into voice agents for customer support. I haven’t tested them yet, but I’ve been thinking about what I’d check before letting one handle "where’s my order?" calls. Something in Retell’s docs caught my attention: interrupting the agent doesn’t cancel an API request it already start…

Read the full story at r/AI_Agents ↗

Timeline · 1 report

  1. 2026-09-11 13:18 · r/AI_Agents
    What would you test before letting a voice agent handle "Where’s my order?" calls?

More stories

  1. Trump announces a new 'AI Force,' but says he will not 'stifle' AI — Business Insider AI
  2. AI's role in building AI surging? Anthropic says Claude now leads 26% of its R&D — Mint AI
  3. Introducing Kimi K3 on Amazon Bedrock — AWS Machine Learning Blog
  4. Introducing Amazon SageMaker HyperPod Inference Gateway — AWS Machine Learning Blog
  5. Anthropic, OpenAI, SpaceXAI, Google sued over call to ‘pace’ AI development — Politico Technology
  6. Google's Gemini AI hacks three other companies during security test — Sky News Technology
  7. Gemini Hacked Three Companies in First Known Breakout by Google’s AI — Wall Street Journal Technology
  8. OpenAI reveals cases of ‘concerning’ AI behaviour as it announces new disclosure system — The Guardian AI

Get the daily brief of stories like this at 6:30 every morning →