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WhatsApp Appointment Booking Flows: A 12-Case Test for Forms and Handoffs

The short answer For a routine appointment with a small set of services, a few eligibility questions, and a clear next step, start with a WhatsApp Flow: it keeps the choice structured and the customer in the chat. Use free-text AI to understand an incomplete request or answer a bounded question, no…

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  1. 2026-11-07 17:02 · DEV Community — AI
    WhatsApp Appointment Booking Flows: A 12-Case Test for Forms and Handoffs

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