When a Caller Interrupts: A 16-Case Recovery Test for Voice Agents
When a caller interrupts: a 16-case recovery test for voice agents Do not judge a voice agent by whether it sounds natural or by how many calls it keeps away from people. Before a live rollout, test whether it stops speaking when interrupted, understands the correction, resumes at the right point i…
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- 2026-11-01 00:24 · DEV Community — AI
When a Caller Interrupts: A 16-Case Recovery Test for Voice Agents