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When an agent can’t give the answer, what should it do next?

This story is from 2026-09-29. It is preserved in the archive; the latest stories are on the live feed.

When someone asks an agent to make a consequential personal decision, a refusal can be correct and still leave them stranded. While designing an evaluation for a client, I worked through that tension. The user had already said they didn't want more reflection. “I can’t decide for you” would respect…

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  1. 2026-09-29 08:23 · DEV Community — AI
    When an agent can’t give the answer, what should it do next?

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