Where customer conversation data goes when you deploy an AI agent
This story is from 2026-09-23. It is preserved in the archive; the latest stories are on the live feed.
An AI agent call typically copies your customer’s words into up to seven stores: telephony recording, call log, agent platform, transcription, model provider, your CRM and their phone carrier. Each runs its own clock, from zero to indefinite. OpenAI and Anthropic keep API logs up to 30 days by defa…
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- 2026-09-23 15:21 · DEV Community — AI
Where customer conversation data goes when you deploy an AI agent