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Where Do AI Digital Humans Actually Add Value?

This story is from 2026-09-16. It is preserved in the archive; the latest stories are on the live feed.

AI digital humans are becoming more capable, but adding an avatar to a chatbot does not automatically create a better experience. They appear most useful when a user needs guided, conversational support rather than another form, menu or search box. Some practical scenarios include: Guiding customer…

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  1. 2026-09-16 10:43 · DEV Community — AI
    Where Do AI Digital Humans Actually Add Value?

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