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Why an AI agent needs its own inbox, not a shared mailbox

Most teams wiring an agent into email give it the same mailbox the humans use. It works until two agents poll the same folder and one of them marks a customer reply as read. The fix is boring and structural: give every agent its own address. The part that actually breaks IMAP was designed for a hum…

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  1. 2026-11-03 04:35 · DEV Community — AI
    Why an AI agent needs its own inbox, not a shared mailbox

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