Why inbox AI only drafts, and what it takes to let it act
This story is from 2026-08-25. It is preserved in the archive; the latest stories are on the live feed.
Most "AI support" tools stop one step short of being useful. They read the ticket, they draft a nice reply, and then they hand it back to a human who has to re-read the whole thing and click the action anyway. The AI did the easy part. The person still does the work. I wanted to see how far past th…
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- 2026-08-25 09:30 · DEV Community — AI
Why inbox AI only drafts, and what it takes to let it act
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