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Wiring Dify into WeCom Customer Service: install a Runner plugin, let an Agent own message.received

This story is from 2026-10-19. It is preserved in the archive; the latest stories are on the live feed.

Scenario The knowledge base, prompts and tools live in a Dify application; the WeCom customer-service side only answers customers. Today every question is retyped into Dify's chat box and the answer copied back — the two are not connected. On 4.10 the only route was a pipeline: Dify as a provider (…

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  1. 2026-10-19 02:05 · DEV Community — AI
    Wiring Dify into WeCom Customer Service: install a Runner plugin, let an Agent own message.received

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